Insurance Complaint

Know Your Insurance Right

  • In response to numerous customer complaints regarding misguidance by insurance providers, we have developed an online portal. Our team of insurance industry experts is dedicated to assisting you in representing your insurance companies and finding appropriate redressal for grievances. We specialize in resolving a wide range of insurance-related issues, including lapsed policies, claim settlements, fraud recovery, and providing support to NRI policyholders, among other services.

What specific services do we offer in this?

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Insurance Policy Misselling Resolution

If you're dissatisfied with your policy or have fallen victim to a scam, we provide tailored solutions to address your filed complaints.

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Claim Rejection Assistance

Dealing with claim rejection can be challenging. Our team of experts is here to guide you through the process and help you overcome claim rejection-related issues.


Expedited Claim Processing

Delays in claim processing can be a burden during difficult times. We specialize in expediting the insurance claim settlement process with your insurance company.


Service-related Issue Resolution

For any service-related issues concerning your insurance policy or claim, We are ready to assist you and address your complaints.


Policy Reinstatement Support

If your policy has lapsed and you've lost coverage, we offer comprehensive assistance in reinstating your lapsed policy.


NRI Services

NRIs often face challenges with insurance policy lapses. Our dedicated services provide comprehensive support so that you can take the necessary actions.On our platform, we offer a range of insurance services explicitly designed to provide assistance during difficult times.

We Are Everywhere

We have highly responsive software which is user friendly and easy to use on any device – laptop, phones or tablets. Fleataable offers a dynamic web portal and robust mobile apps for both, Android and IOS.

Frequently Asked Questions

You need to share your details and upload the required documents for the assessment of the complaint. Our System will accept the case and a registration link is sent to you.
You need to share your details and upload the required documents for the assessment of the complaint. Our System will accept the case and a registration link is sent to you.

We help you represent your case with the Insurance company, IRDAI, Ombudsman and consumer court depending on the case.

A login is provided to you at the time of registration which shall have the status of case movement. We also provide regular updates.
Registration charge is a one-time charge of Rs 500 (inclusive of GST) for all your Life, General and Health Policies.
We charge 12% of the amount received (plus 18% GST ) once we successfully resolve your case. For e.g. If you get Rs 100000, we shall charge Rs 12000 + 18% GST.
Depending on the merit of the case, it usually takes 15-30 days to resolve. If however we require the case to move to Ombudsman or consumer court it may take 3-6 months depending on the availability of the dates for hearing on the case.
You only have to go to once for Ombudsman hearing once you get the date and time.
Generally expenses 30 days before the hospitalisation and 60-90 days post Discharge from Hospital are covered in the medical policy. We help apply your reimbursement at a nominal cost of Rs 1000 taking away the hassles of filling and submitting the claim forms
Free Look period is 15 days which starts after you receive the policy bond. Please sign the policy receipt with date and retain the envelope with date as proof to avail the same. We help you get the cancellation amount if you register yourself for free

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